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Fixing Claude with Claude: Anthropic reports on AI site reliability engineering

The Register · Tim Anderson · last updated

It’s still a job for humans, even though bots can search logs at the speed of I/O

A member of Anthropic’s AI reliability engineering team spoke at QCon London on why Claude excels at finding issues but still makes a poor substitute for a site reliability engineer (SRE), constantly mistaking correlation with causation.

Alex Palcuie was formerly an SRE for Google Cloud Platform. “My job is keeping Claude up,” Palcuie said, adding: “I’ve been using LLMs for actual incident response.” Since January, he’s been reaching for Claude before looking at other monitoring tools.

 

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