Evergy seeking permission from Missouri to change its requirement for time-base rate plans - KMBC Kansas City
Evergy seeking permission from Missouri to change time-base rates
Evergy seeking permission from Missouri to change its requirement for time-base rate plans
The power company says they are requesting that customers be allowed to return to a regular rate plan in 2024.
Evergy has requested changes from the Missouri Public Service Commission.
Customers had only a few weeks left before they were required to opt into one of its new time-based plans.
But now, the energy provider has gone back to the commission requesting that customers have the option to choose a plan without a difference between peak and off-peak rates.
According to Evergy, it's required by the commission to have time-based rates.
Everyone chooses a rate, with "off-peak use" being the most affordable option. Unfortunately, the whole process has been confusing for customers, with many seeing their rates increase.
Evergy says they are requesting that customers be allowed to return to a regular rate plan in 2024.
That would mean that anyone who opted into a different plan would have to wait a year before they changed to a different plan. That would stop people from selectively switching between plans to save money.
Many customers KMBC 9 spoke to were afraid of choosing the wrong plan.
We reached out to Evergy today. They're asking for more money to educate customers on the different options.
The commission is looking at the request and will make a decision soon.
The Missouri Public Service Commission says, if necessary, they have scheduled a public hearing on this matter.
It is set for Sept. 19 at 9 a.m. In the governor's building in Jefferson City.
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