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Entergy New Orleans announces heat relief financial assistance for customers - WDSU New Orleans

WDSU New Orleans · last updated

Entergy New Orleans announces heat relief financial assistance for customers

Some families in New Orleans could get some help with their bill.

Officials with Entergy New Orleans announced a new heat relief financial assistance program for customers. It's possible because of a partnership between Entergy, the New Orleans Council on Aging and the Catholic Charities Archdiocese of New Orleans.

The company will be providing funds to help qualifying customers address outstanding balances to avoid disconnects. Company officials said $500,000 will be committed to low-income, elderly and disabled customers. Eligible customers may receive up to $200 each month for up to six months.

To qualify, customers must have a bill in their name and either:

- Be over the age of 60
- Have a Social Security award letter
- Have a disability letter

Customers who believe they may be eligible can call Entergy at 821-4121 to book an appointment.

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