Did Taylor Swift really call Florida “racist”? (No she didn’t, no matter what that TikTok “news alert” says)
When is a news alert not a news alert?
No, that’s not a question from a blunted hippie who just read the I Ching and now speaks only in kōans. It’s a question about TikTok and other social apps that have leaned into sending push notifications that look like news alerts but actually derive from the user-generated muck.
The Financial Times has an interesting story out this morning that notes the vertical-video app’s tendency to send pushes that frame non-news as news:
These alerts are newsy in format but not in content; they are either culture-war agitprop or old stories unstuck in time. Many of these are perfectly accurate, of course, but they are nonetheless produced by someone other than journalists, leaving the door wide open for abuses. And given that their broadcast is governed by algorithms, measures of engagement are more likely to win out over measures of accuracy.A reminder: News alerts are not nearly as common among the general population as phone-addicted journalists might imagine. As of 2021, only 24% of Americans surveyed said they had received even a single mobile news alert in the past week. (I’ve gotten more than that in the past five minutes.) While that was higher than in most other countries (e.g., U.K. 17%, Japan 13%, Finland 9%), it still means three-quarters of Americans carry an essentially news-alert-free phone in their pockets. So these platform-derived alerts may, for many, be the only ones they see. And, of course, many users will see the alert but not tap through, leaving the false info as the entirety of the message communicated.
TikTok removed the specific alerts the FT brought to their attention, but declined to get into how they managed to rise to the top of the algorithm in the first place.
Related Knowledge Center: Information integrity
In an increasingly fractured media landscape, truth has been a casualty in the public discussion. Coverage has been warped by the business needs of struggling news organizations, and a significant segment of the public relies on bad-faith outlets that are little more than propagandists. While fact-checking has become routine, some organizations are exploring other ways to combat the trends. And misinformation spewed by AI-driven chatbots has become more of a feature than simply a bug.
Fact-checking and its detractors