Connecticut Water issues boil water order for customers in nine towns after E. coli detected

ESSEX, Conn. (WFSB) — Connecticut Water has issued a mandatory boil water order for customers in nine towns after E. coli was detected during routine testing, the company announced Friday.

The bacteria was found at one sample point in Essex. The order affects customers served by two Connecticut Water systems: the Chester System and the Guilford Water System.

Towns affected by the Chester System order include Deep River, Essex, Haddam and Chester. Towns affected by the Guilford Water System order include Old Saybrook, Westbrook, Clinton, Madison and Guilford.

Until further notice, customers should bring tap water to a rolling boil for one minute and allow it to cool before drinking it, using it in food preparation, making ice, brushing teeth or washing dishes.

Connecticut Water said E. coli may pose a special health risk for infants, young children, some elderly individuals and people with compromised immune systems.

The company said it has consulted with the Connecticut Department of Public Health and is conducting additional sampling at multiple locations across both delivery systems. Results are expected within 24 hours.

Temporary potable water tankers are being established at the following locations:

• Essex Fire Department
• Westbrook Fire Department
• Madison Commuter Lot (off I-95)

Connecticut Water said it will notify customers when more information is available.