City Utilities working to restore power to Springfield after damaging storm

SPRINGFIELD, Mo. (KY3) — Sunday’s storm caused damage to electrical lines that have left thousands in Springfield without power.

City Utilities reported a peak outage count of 37,000 customers on Sunday night. That number decreased to 6,800 Monday evening, after crews worked through Sunday night and all day Monday to restore service.

City Utilities says it may take until Thursday to fully restore power, due to widespread damage to power lines and poles throughout Springfield. Jamie Presley, manager of communications for City Utilities, says this is an all-hands-on-deck situation. It comes just two months after another damaging storm that left 50,000 customers without power.

“This is a large-scale emergency,” Presley said.

City Utilities crews successfully restored power to approximately 29,000 customers within 24 hours.

“They’re working consecutive 16 hours and they will not stop until every customer has been restored,” Presley said.

Some of the most significant damage is south of Republic Road. Carolyn Brown lives off South Cox Road.

“We have a big limb that is lying on our cars,” Brown said. “We’re hoping that it landed just right. So I’m very blessed that it is just scratched. There are other people who have trees in their house and are in their living room.”

A power line was blown down very close to Brown’s home. Barricades and caution tape blocked the road.

“People are speeding through and going through the caution tape, almost hitting the electrical wire,” Brown said.

Bogged down with widespread damage, it’s taking City Utilities some time to repair and replace damaged lines.

“It’s a very difficult process, and we understand that being without power is very difficult,” Presley said. “Our crews are ready to respond.”

If you come across a downed line, turn around. If you’re still without power, contact the City Utilities outage hotline at 888-863-9001.

“That will ensure that we know that they are without power,” Presley said.

There are a couple of other things to keep in mind as you wait for power to be restored:

• Check your weather head for damage. That’s the part that connects the power line to your home. If it is dangling or appears bent, you need to call an electrician to fix it before City Utilities can restore your power.
• Unlock your fence gate and secure your pets so crews can safely access where they need to work.

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