Boil water notice issued for some Wells Branch MUD customers after water main break - KXAN.com

Boil water notice issued for some Wells Branch MUD customers after water main break | KXAN Austin

AUSTIN (KXAN) — A boil water notice for some Wells Branch MUD customers was issued Saturday following a water main break Friday in north Austin. As of Monday morning, the notice remained ongoing.

The Wells Branch MUD said the Texas Commission on Environmental Quality required the water system to notify customers in the affected area. A notice will be sent to customers when the boil water notice is rescinded.

Wells Branch MUD said it would be distributing bottled water again Monday, June 10 from 8 a.m. to noon to residents currently under the Boil Water Notice. The distribution location is the Parks & Facilities Yard, located at 13905 Thermal Drive.

These neighborhoods and apartment complexes are affected:

- Brookside neighborhood
- Milan Apartments
- MAA Wells Branch
- Affinity at Wells Branch
- Heritage Estate at Wells Branch
- Preserve at Wells Branch
- The Morgan
- Churchill Crossing
- The Arbors of Wells Branch
- The Park at Wells Branch

These streets and addresses are also under a boil water notice:

- Gaylord Drive (1600-1753)
- Regents Walk
- Merchant Cove
- Owen-Tech Boulevard
- Korman Drive
- Thermal Drive (Northwest Elementary School, Churchill Crossing Only)
- Businesses on S. Interstate 35 Frontage Road (14002-14900)
- Wells Branch Parkway (1600 – 2113) between Surrender Avenue and I-35

Water should be boiled before consuming, drinking, washing hands, and brushing teeth. Water should be heated to a roaring boil for two minutes before the water is cooled and put into a clean container for storage, according to the TCEQ.

On Saturday afternoon, the Wells Branch MUD said the line was repaired and crews were in the final stages of flushing the system.

A water filling station is available at 14401 Townhill Dr., Austin.

Travis County ESD No. 2 said a call came in at about 4:30 p.m. Friday about the roadway being covered in water. The source of the water was later discovered to be a main break. Wells Branch MUD said a utility company was boring and hit the 24-inch water line.

Passersby on Wells Branch Parkway are able to see a geyser shooting out of the roadway Friday afternoon.

- Water pours out of the ground near Wells Branch in north Austin after an apparent water main break on June 7, 2024. (TCESD2 photo)
- Water pours out of the ground near Wells Branch in north Austin after an apparent water main break on June 7, 2024. (TCESD2 photo)
- Water pours out of the ground near Wells Branch in north Austin after an apparent water main break on June 7, 2024. (TCESD2 photo)
- Water pours out of the ground near Wells Branch in north Austin after an apparent water main break on June 7, 2024. (KXAN Photo/Morganne Bailey)

A truck on the street drove into a hole caused by the water and was lodged in the roadway, creating a bigger hole for water to spill out of. The driver of the truck was uninjured following the incident.