Ameren warning customers about fake solar panel installers

(KFVS) — Fake solar panel installers could be contacting you.

According to Ameren, scammers are calling their customers claiming they work for or are partners with Ameren when it comes to installing solar panels.

Ameren says incidents involving the impersonators have taken place over the last several weeks.

The following is the solar panel scam tactics Ameren says the impersonators are using:

• Scammers often call individuals or knock on their doors, claiming to be affiliated with or working for Ameren. The conversation usually includes an offer to install solar panels to lower your monthly energy bill. These deceptive scammers are not affiliated with Ameren.
• Scammers are using automated calls through an app, while masking their number, company name or providing a non-legitimate callback number.
• The sales pitch often includes a request to set up an appointment so they can visit your home and speak with you directly.

Customers are advised to hang up on these callers and to never give them any financial or personal information, including a home address.

Ameren says they do not sell solar panels or contract with companies to sell or install residential solar capabilities.

The company advises those interested in having solar panels installed at their home or business to find legitimate companies. They suggest using resources available from the Better Business Bureau.

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