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The AI browser wars are about to begin

Platformer · Casey Newton · last updated

The state of web publishing looks increasingly grim. Dotdash Meredith, which publishes sites including People and Food & Wine, said on its most recent earnings call that traffic from Google is now roughly half what it was four years ago. Business Insider said on Thursday that it was laying off 21 percent of its staff, saying the business “must be structured to endure extreme traffic drops outside of our control.” It joined a list of publishers that have laid off journalists this year that also includes CNN, Vox Media, HuffPost, and NBC.

The web is much larger than the collection of sites that publish journalism, of course. But nearly two-thirds of adults say that one of their main reasons for using the internet is to get information. And each year there are fewer journalists being paid to put that information online.

It’s enough that you could write a plausible obituary for the web — and I’ve tried. Publishers have fewer and fewer viable avenues to distribute their work, and their advertising-based businesses struggle to compete with those of the tech giants’. Meanwhile, vast swaths of their archives were hoovered up by AI companies to serve as the (uncompensated) basis for the chatbots that now serve as increasingly good substitutes for them. Google now serves its AI Overviews to more than 1.5 billion people — people who previously might have clicked a link.

Recently, though, the decline of the web has been met with a surprising counter-phenomenon: a huge investment in new web browsers.

On Wednesday, Opera — the Norwegian company whose namesake browser commands about 2 percent market share worldwide — announced that it is building a new browser.

Two days earlier, the Browser Company said it plans to open source its Arc browser and turn its efforts fully to a new one.

The moves came a few months after “answer engine” company Perplexity teased a new browser of its own called Comet. And while the company has not confirmed it, OpenAI has reportedly been working on a browser for more than six months.

It has been a long time since the internet saw a proper browser war. The first, in the earliest days of the web, saw Microsoft’s Internet Explorer defeat Netscape Navigator decisively. (Though not before a bruising antitrust trial.) In the second, which ran from roughly 2004 to 2017, new browsers from Mozilla (Firefox) and Google (Chrome) emerged to challenge Internet Explorer and eventually kill it. Today the majority of web users use Chrome.

But two forces are coming together to inspire a potential third browser war. The first is that Chrome is under direct assault from the US government, which is currently trying to force Google to divest it as a remedy to the company’s search monopoly. (OpenAI and Perplexity have both offered, helpfully, to take it off Google’s hands.) Whether or not that effort is successful, it is a hugely distracting battle that can open up room for competition.

The second force, of course, is AI. And just as the rise of ChatGPT highlighted users’ dissatisfaction with web search as it existed before 2022, these new browsers may reveal that Chrome no longer effectively serves them, either.

Search and browsers are two sides of the same coin. When you search for something on the web, you see your results in a browser. That’s what made Chrome such a great investment for Google. Its innovative omnibox address bar, which would go on to become the industry standard, encouraged you to search more than ever. And as Chrome gained market share, Google leveraged its influence to make the world increasingly Google-shaped: easy to index, to search, and to serve ads against.

Today, a new generation of companies are coming to the same conclusion that Google did a generation ago: if you’re really serious about search, you should build a browser.

“Traditional browsers were built to load webpages,” said Josh Miller, the Browser Company’s CEO, in a post announcing its forthcoming Dia browser. “But increasingly, webpages — apps, articles, and files — will become tool calls with AI chat interfaces. In many ways, chat interfaces are already acting like browsers: they search, read, generate, respond. They interact with APIs, LLMs, databases. And people are spending hours a day in them. If you’re skeptical, call a cousin in high school or college — natural language interfaces, which abstract away the tedium of old computing paradigms, are here to stay.”

Opera is making a similar pitch its forthcoming browser Neon. (It launched a different browser under the same name in 2017.) Here’s Jess Weatherbed at The Verge:

“We’re at a point where AI can fundamentally change the way we use the internet and perform all sorts of tasks in the browser,” Opera senior AI product director Henrik Lexow said in the company’s press release. “Opera Neon brings this to our users’ fingertips.”

A notable early adopter feature is an AI engine that Opera says is “capable of understanding and interpreting” what users request, and then making it with the help of cloud-based AI agents. For example, Opera says that Neon can make games, reports, code snippets, and websites, and can work on multiple tasks even when the user has gone offline.

Here, I think we begin to understand the opportunity that companies see here — and why “web browser” probably isn’t the best word for what they are building. Or, if it is, we should at least note that in this vision it is not a person who is browsing the web. It is an AI agent.

That this would be the near-term goal of every search-adjacent company has been clear since at least last year, when Google announced its intention to do the Googling for you.

What was not then clear, at least to me, is that so many companies would seek to challenge Google not just in search but in the software that generates those searches.

Will it work? Getting people to switch browsers is very difficult. Previous platform shifts that some entrepreneurs believed would create new opportunities turned out to be mirages. (Remember Rockmelt and the era of the “social browser”?) And surely Google will attempt to match any new entrant feature for feature in Chrome, just as it has with ChatGPT and search.

Still, it’s easy to imagine the possibilities for an AI browser. It could function as a research assistant, exploring topics on your behalf and keeping tabs on new developments automatically. It could take your to-do list and attempt to complete tasks for you while you’re away. It could serve as a companion for you while you browse, identifying factual errors and suggesting further reading.

In the first wave of AI disruption, challengers attempted to replace search engines with “answer engines.” The browser war to come, I think, will look similarly: seeking to replace browsing with actions taken on your behalf.

The question remains, though, what will be left to browse. The entire structure of the web — from journalism to e-commerce and beyond — is built on the idea that webpages are being viewed by people. When it’s mostly code that is doing the looking, a lot of basic assumptions are going to get broken.

To the browser warriors suiting up for battle, that looks like an exciting opportunity. To everyone else, though, it still feels mostly like a problem.

The AI browser wars are about to begin

The AI browser wars are about to begin

On the podcast this week: Kevin and I examine early data suggesting that AI is a reason that college graduates are having a harder time getting entry-level jobs. Then, Anthropic chief product officer (and Instagram co-founder) Mike Krieger stops by to discuss Claude 4. And finally, it’s time for another trip to the courthouse for Hard Fork Crimes Division.

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The AI browser wars are about to begin

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The AI browser wars are about to begin

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The AI browser wars are about to begin

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