About 86k Hawaiian Electric customers left in the dark amid Kona low storm; power continues to return to thousands
HONOLULU (Island News) — Thousands of customers across Oahu are experiencing power outages that began on Friday, March 13, 2026.
Saturday Outages
About 86,000 customers currently don’t have electricity, as of 9 p.m. Most of those who are currently without power likely to remain out overnight, Hawaiian Electric (HECO) said. About 58,300 customers are on Oahu, about 7,300 customers in Maui County and about 20,400 customers on Hawaii Island.
Crews are continuing efforts to restore electricity across Hawaii after the powerful Kona storm knocked out power to hundreds of thousands of customers. According to Hawaiian Electric, power has been restored to more than 217,000 customers across Oahu, Hawaii Island and Maui County. However, about 86,000 customers remain without electricity as of the latest update.
The number of HECO customers without power decreased to 55,578 at 8 p.m.
The stormy weather continues to leave about 114,000 HECO customers without power as of 5 p.m, with approximately 67,767 of those being on Oahu. Power is getting restored for many, while a series of other outages occur or resurface across the state. 186,000 customers have had their power restored.
64,453 HECO customers on Oahu continued to have no electricity as of 4 p.m.
As of 2 p.m. on Saturday, 62,532 HECO customers are still without power. Crews continue to work on restoring power to affected households and establishments.
About 76,000 HECO customers on Oahu, about 10,000 in Maui County and about 25,000 on Hawaii Island are without power as of noon.
As of Saturday morning, March 14, a major transmission line was restored, bringing power back to 29,000 customers on Oahu, leaving a remainder of about 123,000 customers on the island with no power. In Maui County, about 5,000 customers are without power and on Hawaii Island, about 3,600 are without power.
Friday Outages
139,924 HECO customers are without power, as of 9 p.m. on Friday.
Approximately 122,341 customers are experiencing a power outage, according to the HECO outage map at of 8 p.m. Crews restored a major transmission line, bringing power back to 29,000 customers on Oahu as of 8:30 p.m.
As of 4 p.m., 121,020 customers are without power statewide and HECO is making progress restoring power. All customers are urged to plan for outages to last an extended period of time.
The number of power outages is impacting approximately 121,020 customers on Friday, according to Hawaiian Electric’s outage map. Hawaiian Electric is urging all residents to prepare for potential overnight power outages due to storm damage to transmission lines.
The number of power outages rose to about 166, impacting approximately 111,366 customers on Friday according to HECO’s outage map at 3:30 p.m.
HECO is urging customers in Hawaii Kai and portions of East Honolulu to prepare for the possibility for extended outages that may last overnight or longer. As of 2 p.m., about 113,800 customers are without power across Oahu and 15,600 customers in parts of Maui County.
On Oahu, East Honolulu relies on power lines that bring electricity to the area from Windward Oahu. Officials confirm that two of the three transmission lines running along the base of the Ko’olau range near Waimanalo and crossing into East Honolulu have been damaged. The single remaining line services the area. If this line is damaged by the storm, repairs will be delayed because the steep, hazardous terrain and severe weather will prevent crews from safely accessing the site.
In Maui County, crews are working to restore power in various areas of Maui, Lana’i and a pocket area in Moloka’i.
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As of 1:50 p.m. on Friday, the following areas on Oahu are without power:
- Kaneohe
- Waikiki
- Haleiwa
- Kailua
- Waimea
- Wahiawa
- Mililani
- Waipahu
- Makakilo
At this time, the cause of the outages and estimated restoration times are unavailable. Customers are advised to stay prepared and follow updates from the utility company.
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HECO reported that a lightning strike destroyed a pole along an Oahu transmission line earlier Friday morning. Officials advise the public to stay far away from downed lines, flooding and debris, as lines could be energized and dangerous.
The largest outage, affecting 7,895 customers, began at 2:53 a.m. in areas including Ala Moana, Diamond Head, Kaimuki, Kakaʻako, Kapahulu, Kinau, Makiki, Manoa, McCully, Moiliili, Palolo, St. Louis Heights, Tantalus, and Waikīkī.
Other outages included:
1,792 customers in Diamond Head, Kahala, Kaimuki, Kapahulu, and Waikīkī (started 2:47 a.m.)
1,746 customers in Enchanted Lake, Kailua, Keolu, and Lanikai (started 3:07 a.m.)
1,148 customers in Kalihi Valley, Kamehameha Heights, Kaneohe, Liliha, Moanalua, and Nuuanu (started 3:08 a.m.)
1,144 customers in Ewa, Kapolei, and Makakilo (started 2:14 a.m.)
You can contact HECO’s trouble lines at the following numbers:
- Oahu: 1-855-304-1212
- Maui County: 1-855-304-8181
- Hawaii Island: 1-855-304-9191
Click here to view the latest updates on outages.
If you’re without power, report your specific location at HECO’s 24/7 trouble line at 1-855-304-1212 or online here.