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About 18,000 properties hit with water supply issues

BBC · last updated

About 18,000 properties in Kent are still facing water supply disruptions due to warm weather, South East Water (SEW) has said.

Areas impacted include the towns of Maidstone, Ashford and Whitstable, as well as several villages in the county.

The water firm has apologised and urged customers to only use water for essential purposes like drinking, washing and cooking.

Parts of East and West Sussex had also previously been impacted by water supply issues.

Matthew Dean, SEW head of operations control, said the outages were due to “extremely high demand during the very hot weather”.

He urged households to put aside some water for essential use while they had a supply.

The water company also said that storage reservoirs had reached critical levels in Whitstable and Herne Bay.

“We are doing everything we can,” Dean added.

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